The memory foam dips excessively and does not return. Read consumer reviews to see why people rate Sealy Posturepedic Pillow Top Mattress 4.1 out of 5. They just relied on the FIRA reports saying the sagging was 'within tolerance'. Even when we've 'allowed' the mattress a couple of weeks (ie holidays) to recover its memory, there's no improvement. by I persevered with it and then spun it again after another few months and had wonderful sleeps. by We have the window open 24/7 (and most other windows at home) - otherwise you would be… " Take it further - I thought it was only us that had the problem but it appears that loads more of you have that same problem. All rights reserved. I refused a replacement bed and stuck to my request of a refund and was eventually sent a cheque from Bensons. It felt like sleeping uphill. by However, after less than 3 weeks, the… The mattress was twisted on delivery, and after two attempts to remedy this with equally twisted replacements, Benson’s for Beds asked me to choose a different model. - Watchdog here I come! This is the most uncomfortable mattress ever! I never thought that spending so much money on a bed would be a waste. Good luck! Memory foam collapsed leaving huge craters in both sides of the bed and please consider, by I spent around £200 on a succession of lower pillows to try and relieve the strain on my neck. I am experiencing real backache and loss of sleep. I would not suggest this mattress or any pillow top mattress for that matter. We complained and inspectors came out last week to look at it. The report says thats an end of it unless we want to go for an independent report which me must pay for and they must recognise (sounds like the industry is sticking together on this one)!! MrandMrsGeorge The delivery agreement on the website was 2-3 weeks. Within 2 weeks the legendary dips were well in place and sleeping for any length of time was a massive achievement. We rotated the Non flip bed as required, and yet this bed has sunk in horribly, and we now wake up with such sore backs each morning. Interesting to note as I was looking at one of their expensive models. I would definitely recommend that you do not use Bensons for Beds either as they promise you the world in the store but thats where it ends. This Sealy Pillowtop mattress possesses a comfort rating of seven, which makes it one of the softer Sealy Posturepedic Plush Pillowtops. The next morning I had a phone call from bensons offering me a full refund. I was still uncomfortable, but I attributed that to the fact that I was pregnant. That is how i feel after spending £900+ on this so called Luxury Posturepedic Sealy bed. Has anybody successfully received a Credit Card refund for their bed purchase from Bensons and do you know if there is any time limit for making a claim? BEWARE - if you have the same then watch where they measure - they have sent photos in of the piece of wood and a tape measure showing the depth of the dip but it is not in the worst affected places. It's ridiculous that they get away with all this upheaval & stress. I think the inspectors report is designed to fob you off but please don't. I am absolutely disgusted with SEALY. The mattress we had been using was a hand-me-down from my aunt that was about 20 years old. Read More, " It's not a technical issue. So I might try again with FIRA before 6 years is up from the purchase date. I have been stripping back the bed and showing him the lumps and bumps. It was so expensive and came with all sorts of promises from the… not happy and the bed was not fit for purpose. Use the tools below to refine your search by only displaying reviews with a certain number of star ratings or to only show reviews from a certain time period. For the first couple of weeks it wasn't the best but I suppose some things have to be broken in gently. Sarah2040 Great Service We, just like so many of those who have reported on her, now have a mattress which has 2 dips and a ridge in the middle. And size is right. One of my best purchases. Read More, If you are commenting on behalf of the company that has been reviewed, he measured the dips on each side and said this was normaland it would sort itself out. You can't turn this one-sided mattress. I told them that my husband rotates the mattress religiously & they more or less called me a liar. Turning the mattress (not flipping - you can't, it's a pillow top) would give… (1 review written), Bought the Sydney kingsize with headboard for over £1200 about 12 months ago. I hve never spent this much on a bed and of all the cheaper models I have bought n the past have never had this problem. Fantastic bed. If I sleep on a 12 year old mattress in the spare bedroom the problem goes away. The only problem is the turning, which you do have to do every 2 weeks or you start to notice a bit of a dip. I was super uncomfortable being six months pregnant so we decided to go out and purchase a new mattress. We were due for one anyway. I agree the mattress is sub-standard and causes chronic backache. Read Full Review, Written on: 14/02/2015 ”, “Enchantment and Devonshire Sealy Mattress”, “Problem with mattress dipping within weeks”, “Wonderful mattress, but a bit of a pain.”, Strictly Beds & Bunks - www.strictlybedsandbunks.co.uk, Ergoflex Memory Foam Mattress - Memory Foam - www.ergoflex.co.uk, Memory-Mattress UK www.memory-mattress.co.uk, Leith Bed Centre - www.leithbedcentre.com, OakFurnitureLand.co.uk - www.oakfurnitureland.co.uk. Then I blamed myself for maybe over doing it at the gym. So how is the Brisbane holding up 6 months later? If so, please take a moment to suggest an edit. DO NOT BUY THIS SEALY DIVAN SET/MATTRESS AND DO NOT BUY FROM BENSONS - THEIR CUSTOMER SERVICE IS APPALLING! I love the brand. We bought a Sealy International Range - what a terrible mistake. DON'T BUY THIS BED PLEASE! One side of the mattress is most definitely faulty but I didn't discover this for several months until I spun the mattress. It's a good blend and is soft while giving enough support. Simmons Beautyrest Elite Pillow Top Mattress. beds Super King Divan and Matress for £1200.00 after only 7 months the The bed is so uncomfortable that it feels that I have not had it too long, however I have had it since October 2012. Sealy won't act until Bensons report it to them as faulty. I don't know where to start and for the time being have given up. i've had exactly the same problem. " After so many years of use it does get uncomfortable. Has anyone considered that their beds bought may be fake sealy beds ? store would only divert us back to there customer support line. It's not in our British nature to complain so Sealy and Bensons continue to obtain money from innocent consumers by selling sub standard and unfit for purpose products. We agreed at the time it felt better than our old bed and paid our money to Argos taken in by the sales schpeel. We have had the FIRA out who says the same!! PLEASE DO NOT GIVE UP....FIGHT FOR YOUR RIGHTS!!!!!! When we spoke to the sales person in the store he said there was a recognized fault in the mattress, however we've phoned their customer services and of course, they are blaming us for not turning the mattess enough!! Read Full Review, Written on: 13/06/2014 ©2006-2020 Viewpoints. Read Full Review. (1 review written), WE purchased the above bed approx 13 months ago for 1400 pounds in a SUPER King size. No-one, regardless of their means, should have to quibble when such an expensive item is not suitable for the use it was designed for! There is a technical issue with Sealy Memory foam pillow top mattresses which they need to address. They seem to be colluding to prevent justice. I will be going into Bensons tomorrow to make a further complaint and let them know that I will be taking it further. Read Full Review. I do not even know whether the bed is comfy or not. Read More, " I am experiencing really bad back ache now and not sleeping well at all. I keep telling my partner that my back is killin me. Written on: 14/03/2013 I was told the same! Am wondering as we are considering buying one ourselves but I'm concerned about the durability of the pillow top. I bought a mid range Posturepedic with a nice pillow top. Read Full Review. The bed still need to be "broke into". Read Full Review, Written on: 12/02/2016 christinaerdey I have also been suffering in silence. the bed had dipped badly on either side and left a lump in the middle. Sealy don't want anything to do with the issue. To calculate the top 5's we take the following factors into account: Sealy Posturepedic Pillow Top Divan - Ask a question now, “Credit Card purchase of a bed from Bensons for Beds”, “Sealy Nostromo 1400 pocket sprung pillow top mattress”, “My story of Benson’s for Beds and a Sealy Brisbane Bed”, “Sealy The International Collection Benson beds -...”, “You can spend £1,000s, Bensons won't make it right”, “Sealy Posturepedic Gold Pillow Top Divan 4 Draw”, “Do not buy a Sealy memory foam/latex pillow top mattress.
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